Empathy Flowers – Frequently Asked Questions
Brooklyn & Queens’ trusted 5-star florist offering fast same-day delivery, handcrafted arrangements, sympathy floral design, weddings and local gifting.
Serving Brooklyn & Queens Neighborhoods by Zip Code
Our floral delivery covers dozens of neighborhoods across both boroughs. Find your area below:
Ordering & General Questions
How do I place an order?
Order online anytime at EmpathyFlowers.com or call us at (718) 679-9972.
Do you create custom floral designs?
Yes, we specialize in custom sympathy designs, anniversary bouquets, romantic roses, weddings, corporate events, funerals and meaningful one-of-a-kind arrangements.
Do you accept last-minute orders?
Yes — same-day delivery is available across Brooklyn & Queens.
Same-Day Delivery Coverage – Brooklyn Neighborhoods & ZIP Codes
We deliver same-day flowers across Brooklyn including:
- Williamsburg — 11211, 11249
- Greenpoint — 11222
- Bushwick — 11207, 11221
- Bedford-Stuyvesant — 11205, 11206, 11216, 11221, 11233, 11238
- Crown Heights — 11213, 11216, 11233, 11238, 11225
- Brooklyn Heights — 11201
- DUMBO — 11201
- Downtown Brooklyn — 11201, 11217
- Fort Greene / Clinton Hill — 11205, 11217, 11238
- Park Slope — 11215, 11217
- Prospect Heights — 11238, 11217
- Flatbush — 11226
- East Flatbush — 11203, 11212
- Brownsville — 11212
- Canarsie — 11236
- Sheepshead Bay — 11235
- Brighton Beach — 11235
- Bensonhurst — 11204, 11214, 11223
- Bay Ridge — 11209
- Sunset Park — 11220, 11232
- Gowanus — 11215, 11217, 11231
- Red Hook — 11231
- Coney Island — 11224
Same-Day Delivery Coverage – Queens Neighborhoods & ZIP Codes
We also deliver same-day flowers throughout Queens, including:
- Astoria — 11102, 11103, 11105, 11106
- Long Island City — 11101, 11109
- Woodside — 11377
- Sunnyside — 11104
- Jackson Heights — 11372, 11370
- Elmhurst — 11373
- Corona — 11368</
- Forest Hills — 11375
- Rego Park — 11374
- Masbeth — 11378
- Middle Village — 11379
- Ridgewood — 11385
- Woodhaven — 11421
- Richmond Hill — 11418, 11419
- Ozone Park — 11416, 11417
- Jamaica — 11432, 11433, 11434, 11435, 11436
- South Ozone Park — 11420
- Howard Beach — 11414
- Briarwood — 11435
- Flushing — 11354, 11355, 11358, 11367
- College Point — 11356
- Whitestone — 11357
- Bayside — 11360, 11361
- Fresh Meadows — 11365, 11366
- Douglaston — 11363
- Little Neck — 11362
Hospital & Funeral Home Delivery
Yes — we deliver to hospitals, funeral homes, nursing facilities, churches and event venues throughout Brooklyn & Queens with urgent placement for services.
Flower Care & Quality
Are your flowers fresh?
Yes — every bouquet is handcrafted daily using premium blooms.
How long will flowers last?
Typically 5–10 days with proper care.
Weddings, Events & Sympathy Flowers
Do you design wedding flowers?
Yes — bridal bouquets, ceremony florals, centerpieces and event décor.
Do you create funeral and sympathy pieces?
Yes — standing sprays, casket sprays, hearts, wreaths and memorial tributes.
Delivery Policies
What if the recipient is not home?
We call the recipient and may leave flowers safely or with building staff when appropriate.
What if I’m unhappy with my order?
Call us — our service guarantee means we make things right.
Payment & Support
Is ordering online secure?
Yes — all payments are encrypted and secure.
How do I reach customer support?
Call our floral team at (718) 679-9972.
Store Hours
Monday–Friday: 9AM–6PM
Saturday: Closed
Sunday: 11AM–3PM
*Extended holiday hours apply for Valentine’s Day and Mother’s Day*